Privacy policy

1. Introduction

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase on fouziakhaia.com (the “Site”).

Respecting your privacy is of the utmost importance to FOUZIA KHAIA, which is committed to protecting the personal data it collects and processes.

2. Data controller

The controller of personal data is:
Fouzia Khaia
Email: contact@fouziakhaia.com
Website: fouziakhaia.com

3. Collection of personal data

We collect several types of information for various purposes in order to provide and improve our service.

Information you provide to us directly:
- Contact form: When you contact us through the contact form, we collect your name, your email address and the content of your message so that we can reply to you.
- Online shop: When you make a purchase in our shop, we collect the information needed to process your order: name, billing address, shipping address, email address and phone number. Payment information is processed by our secure payment providers and we do not have direct access to it.
- Comments: If you leave a comment on the site, the data entered in the comment form, along with your IP address and your browser’s user agent, are collected to help us detect unwanted comments.
Information collected automatically:
- Cookies and tracking technologies: We use cookies to track activity on our Site and store certain information. For more information about cookies, please refer to section “8. Cookies” below.
- Usage data: We may also collect information about how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

4. Use of your personal data

We use the information we collect for various purposes:

To provide and maintain our Site.
To process and manage your orders, including shipping and invoicing.
To communicate with you, answer your requests and provide customer support.
To inform you of changes to our service.
To gather analysis or valuable information so that we can improve our Site.
To monitor the use of our Site.
To detect, prevent and resolve technical issues.

5. Sharing your personal data

We do not sell, trade or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who help us operate our website or conduct our business, as long as those parties agree to keep this information confidential.

We share your personal information with third parties to help us use your personal information, as described above. For example:

We use WordPress and WooCommerce to run our online shop.
We use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.
We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

6. How long we keep your data

We will keep your personal data only for as long as necessary for the purposes set out in this Privacy Policy.

For users who register on our site (if any): We also store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (except their username). Site administrators can also see and edit that information.
If you leave a comment: The comment and its metadata are retained indefinitely.
For orders: We keep order information for 2 years for accounting and legal purposes.

7. Your rights over your data

In accordance with applicable regulations, you have the following rights regarding your personal data:

Right of access.
Right to rectification.
Right to erasure (right to be forgotten).
Right to restriction of processing.
Right to data portability.
Right to object.

To exercise these rights, you can contact us at the email address given in section “2. Data controller”.

8. Cookies

Our site uses cookies. A “cookie” is a small information file sent to the User’s browser and stored on the User’s device. This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access.

We use different types of cookies:

Necessary cookies: Essential for the site to work.
Functional cookies: To remember your preferences and the choices you make during your visits.
Analytics cookies: To track visitor interactions and give us information on metrics such as the number of visitors, bounce rate, traffic sources, etc.
Advertising cookies: To show you relevant advertising based on your interests.

On your first visit to the Site, a banner informs you that these cookies are used and invites you to state your choice. They are only placed if you accept them.

9. Security of your data

The security of your data is a priority. We are committed to implementing all appropriate technical and organisational measures to ensure a level of security appropriate to the risk.

10. Links to other sites

Our Site may contain links to other sites that we do not operate. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

11. Changes to this privacy policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their publication on the website.

12. Contact

For any question about this privacy policy, you can contact us at the following address: contact@fouziakhaia.com.

Last updated: 4 January 2026